R--West Coast Region Marine Mammal Hotline Service

The National Oceanic and Atmospheric Administration requires a 24/7 West Coast Region Marine Mammal Hotline Service under solicitation number 1305M326Q0082. This requirement is issued as a combined synopsis/solicitation and is designated as an SBA (SBA) set-aside. The primary purpose of the contract is to provide continuous telephone answering services to support professional communications regarding marine mammals within the West Coast Region.

Work is classified under NAICS 561421 for Telephone Answering Services and PSC R426 for SUPPORT- PROFESSIONAL: COMMUNICATIONS. The response deadline for this opportunity is March 11, 2026, with Jenna L. Taulman designated as the point of contact. Administrative documentation for this solicitation includes six attachments: the solicitation and its first amendment, a performance work statement, an answering script, a past performance questionnaire, and a questions and answers document.

This procurement was published on March 3, 2026, and was last updated on March 6, 2026. The contract involves the management of specialized hotline scripts and professional communication protocols to ensure the consistent reporting and handling of marine mammal data. All services are coordinated through the Department of Commerce NOAA contracting office.