VA awards $96M IT Service Management Support task to Accenture

G2X TAKE: Accenture Federal Services, the Federal division of this global consulting firm that maintains a dedicated focus on strengthening force readiness, Veteran and citizen services, and national health outcomes and productivity, recently beat out three other bidders to secure this 5-year task to provide support for use of ServiceNow throughout the VA Enterprise. This task was competed and awarded using the T4NG IDIQ contract.  

The scope of this effort as described in an early RFI includes “the people, processes, and tools required to provide a healthy, reliable, scalable, interoperable and adoptable ServiceNow ITSM tool solution inclusive of Platform and Software Configuration, Development, Integration, Modernization, Expansion, Customization, Implementation, Provisioning, Administration, and Operations & Maintenance Support services across the lanes of: Program Management, Solutions Architecture, Business Process Integration & Automation, Project Management, Asset Management, Configuration Management Database, Service Catalog, Demand Management, Release Management, Change Management, Cloud, Cyber Security, Incident Management, Problem Management, Event Management, Performance Analytics, Knowledge Management/Transfer, Continuous Improvement, and Transition In/Out Support.” More here.

Take Bytes 


This topic contains 1 reply, has 2 voices, and was last updated by  Anita Vick 10 months, 3 weeks ago.

  • Author
  • #69552
     Heather Seftel-Kirk
    • Writer
    • G2Xchange

    Replies viewable by members only

  • #69573
     Anita Vick
    • independent consulting

    Replies viewable by members only


You must be logged in to reply to this topic.


Questions?. Send us an email and we'll get back to you, asap.


©2020 G2Xchange all rights reserved | Community and Member Guidelines | Privacy Policy | About G2Xchange Health

Federal Government Employees Join Free

As a special thank you to all the federal agencies that have been supportive of our efforts over the years we offer a free individual membership to Federal Government employees.  Membership includes:

Full Access to the G2Xchange Health website, including exclusive member content.

Access to Forums, Comments, and Discussions

Member Directory

Private Messaging

The G2Xchange Health Daily Take Newsletter which includes the latest intelligence, news, and happenings from across the Federal Health IT Market.

Exclusive Discounts on G2Xchange Events and G2Xchange Partner Events.

Click Here to Join


Opportunities. Starting Points.

About our Data

The Vault is a listing of expiring contracts, task orders, etc. within a certain set of parameters, to include:

  • Have an initial total estimated contract value of $3 million or above
  • Federal Health Only – MHS/DHA, HHS, CMS, or VA Actions
  • NAICS codes include: 511210, 518210, 519130, 519190, 541511,
    541513, 541519, 541611, 541618, 541690, 541720, 541990
  • Were modified within the last 12 calendar months
  • The data represented is based on information provided by the Government

Who has access? Please note that once the Vault product is no longer in the Beta testing phase, ALL G2Xchange Health Members will receive access to all basic and much of the advanced data. G2Xchange Health Corporate Members will receive access to ALL Vault content (basic and advanced).

Feedback/Suggestions? Contact us at and let us know what you think. 

G2Xchange Health

Log in with your credentials
for G2Xchange Health

Forgot your details?