Shannon Sartin to take over as Chief Technology Officer with CMS CMMI

“As you ascend towards the top of the South rim of Grand Canyon on the Bright Angel trail, you pass through two arches. After spending time in the throws of the canyon, the arches signal a return to reality, civilization and connectivity. My dad always refers to the space between the arches …”

“… In October of 2019, I quietly stepped down as the Director of Digital Service at HHS/CMS. It was a role that had given me the opportunity to lead a team that would help shape the future of healthcare, and also a role that had become my identity.”

“Anticipating a wave of grief and emotion, I knew the only place I wanted to both reflect and think more about my future was the Grand Canyon.”

“No one had prepared me for the number of times that imposter syndrome would wax and wane during the course of my journey at the Digital Service. Leaving quietly heightened that feeling. A grumpy, brilliant guy once said, “The bureaucracy does not care about you.” And as I was slowly fading into the distance, the weight of those words sat heavily on my chest. For three and a half years I had given every ounce of energy I had to my job and the mission that had called me to DC from the desert — building a government that serves the American people.”

“Hours of hiking and quiet nights with only the sounds of a few canyon creatures and the rushing water of …”

“… As for me, I kept searching for something that would excite me as much as the work I was doing at CMS. While opportunities crossed my path, none felt as impactful. And so coming out of the canyon was a different kind of rebirth this trip. It was a recognition that while I was ready to move on from the Digital Service role, I was not ready to move on from CMS or Federal Service.”

Starting next week, I will be continuing my work at CMS as the Chief Technology Officer at CMMI, a team that I am beyond thrilled to join!”

Read the full blog post here. 

Source: The First Lines of Code: Fixing Healthcare from the Inside Out, Shannon Sartin, Jan 16,

G2X TAKE: This well-written and reflective blog post published late last week by Shannon Sartin provides insight into the road this leader and the Digital Service team at CMS have walked and the next step she will be taking with the Centers for Medicare and Medicaid Services as the Chief Technology Officer at CMMI.

Shannon was recently noted as one of the 35 Leaders disrupting the Federal landscape as part of the Change Agent Awards. These leaders will be recognized at the G2Xchange/FedHealthIT Disruptive Tech Summit: Change Agents Shifting the Landscape event to be held on January 30, 2020. Learn more about the event here.


This topic contains 3 replies, has 4 voices, and was last updated by  Joyce Hunter 3 weeks ago.

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     Heather Seftel-Kirk
    • Writer
    • G2Xchange

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     Quintus Brown
    • Sr. VP of Business Development, Health IT
    • Versa Integrated Solutions, Inc.

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  • #70465
     Joyce Hunter
    • CEO
    • Vulcan Enterprises LLC

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