Update: SAMHSA Public Engagement Platform (PEP)

Posted (Last updated )

** Update June 20, 2017

Update: SAMHSA released a new RFP. The due date is July 20, 2017. The solicitation can be found here


** Updated May 23, 2017

"This requirement is the resolicitation of a previous Request for Proposal, RFP #283-17-0492, also entitled, "Public Engagement Platform PEP", issued on June 20, 2016, and cancelled on May 12, 2017.

This project will be solicited as Total Small Business Set- Aside under NAICS Code 561422, "Telemarketing Bureaus and Other Contact Centers".

The purpose of the PEP project is to provide the public and the Federal Government with one-stop, quick access to mental health, substance abuse prevention, and addictions treatment information, materials and services; and serve as the single interaction point for the public for communication products, services, and messages developed by the Agency, through a large-scale information dissemination program which currently manages over 25 million touchpoints..". More Details Here


** Updated May 12, 2017

"The purpose of this Amendment is to cancel RFP 283-17-0492 in order to revise solicitation documents so that they more accurately reflect program needs.  Once revised a new RFP will be posted on FBO." More Details Here

Update: After competing and awarding a $43M contract to operate this platform solution which will serve as a “single interaction point for the public for communication products, services and messages developed by SAMHSA”, it appears a protest has derailed efforts as HHS announced last week their intention to cancel the current competition, revise and re-release the RFP. 

A timeline was not provided at this time. This competition drew 4 bidders last June, but we would not be surprised to see that number grow. 


** Updated March 14, 2017

Update: GAO has marked the protest of the $43M Public Engagement Platform (PEP) contract as dismissed


** Updated February 16, 2017

G2X TAKE: It appears at least one of the bidders was not content with HHS efforts to remedy initial concerns related to the award of this $43M program to provide constituents with one-stop access to mental health, substance abuse prevention, and addictions treatment information and services.

After the task was awarded to Hendall last Fall, an initial challenge was filed by Synergy Enterprises with GAO quickly dismissing the protest. There can be many reasons for a dismissal, but a common reason for “dismissing” a challenge is when the agency takes proactive steps to try and remedy concerns, which can include everything from minor changes to a complete resubmission and reevaluation.

Details as to the actions taken by HHS here have not been made public, but what is clear is that Synergy is still not content with the results as they levied a fresh protest this week. No additional information as to the grounds is available at this time. This protest has a due date for resolution of May 24, 2017.

** Update This $40M task was re-awarded to Hendall in February of 2017.


** Posted November 22, 2016

Update: GAO makes quick work of this protest of this $43M HHS program to provide constituents with one-stop access to mental health, substance abuse prevention, and addictions treatment information and services. GAO has marked it as dismissed.


** Posted November 10, 2016

G2X TAKE: The maneuvering done by the winning bidder to pick up this task award was quite impressive, so it only seems fitting that at least one of the three losing bidders is not willing to go down without a fight. 8(a) and SB Awardee, Hendall, beat out three other bidders early this month to pick up this 5 year contract to provide SAMHSA and its constituents with one-stop access to mental health, substance abuse prevention, and addictions treatment information and services, but this was only after utilizing a seldom used appeals process to successfully challenge the designated NAICS identified, effectively turning the competitive landscape on its head.

Synergy Enterprises filed their challenge of the decision with GAO earlier this week. Details as to the grounds for the protest remain scarce. Synergy is not a new face to SAMHSA as they have supported several digital and mobile activities related to these programs. The final resolution is expected to take place no later than mid February.


Posted November 1, 2016

G2X TAKE:Known primarily for their work at CMS, this 8(a) SB just added a 5 year $42.7M contract to operate this platform solution which will serve as a “single interaction point for the public for communication products, services and messages developed by SAMHSA”

This is a big win for Hendall as not only does it expand their Federal Health footprint outside of CMS and NIH, but it also provides valuable past performance as they move forward.

The "Public Engagement Platform (PEP)" initiative is an effort to “provide the public and the Federal Government with one-stop, quick access to mental health, substance abuse prevention, and addictions treatment information, materials, and services” and to support this large-scale information dissemination effort to reach more than 25 million constituents. These types of outreach initiatives have been prevalent across HHS for years as each agency works to support their public health mission, but these efforts are also more IT-centric than ever in terms of how these agencies meet their objectives in this increasingly mobile and digital world. 


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