​Protest: VA’s $259M Telehealth Contract

Posted (Last updated )

** Update 3.24.17 **

Update: The protest by QuarterLine is now marked as withdrawn on the GAO site



** Update 2.20.17 **

G2X TAKE: A fresh protest was levied late last week on this large multiple award contract to support VHA’s national Home Telehealth Program (HT), which relies upon home telehealth platforms that the VA classifies as Medical Device Data Systems (MDDS), and is intended to support the independent living capability of VA patients.

The grounds for the latest challenge put forth by QuarterLine Consulting Services have not been revealed at this time. GAO has a listed due date of May 26, 2017.


** Posted 2.9.17 **

VA’s $259M Telehealth Contract protest denied – February 9, 2017, GAO.gov

DIGEST - Protest that the agency unreasonably assigned a deficiency and unacceptable rating to the protester’s proposal is denied where the record shows the evaluation was reasonable and in accordance with the stated evaluation criteria.

DECISION - Melling, LLC, dba MellingMedical, a service-disabled veteran-owned small business of Alexandria, Virginia, protests the rejection of its proposal under request for proposals (RFP) No. VA791-15-R-0020, issued by the Department of Veterans Affairs (VA), for a home telehealth (HT) system. Melling challenges the agency’s evaluation of its proposal.

We deny the protest.

BACKGROUND - The RFP was issued on November 4, 2015, under the commercial item acquisition provisions of Federal Acquisition Regulation part 12, for HT equipment in support of the Veterans Health Administration’s (VHA) HT program. The solicitation sought proposals for systems that are placed in patients’ homes to maintain independent living capability. RFP at 18. The statement of work explained

Veterans use the home technologies to upload vital signs, clinical question responses, and other measurements that can help them self‑manage their condition and alert to the need for active care/case management, including referral for clinic and/or hospital care. This data includes, but is not limited to…

G2X TAKE: This GAO item highlights the dismissal of a challenge put forth on the recently awarded $259M multiple awarded Telehealth contract by this Alexandra based SDVOSB. Competed in advance of the Kingdomware ruling, a second SDVOSB award on this multiple award contract had the potential to cause major issues for the large awardees on this IDIQ as two qualifying SDVOSBs would have been in play.

It is still unclear what tasks will flow through this vehicle (% of services vs products) but the VA already has a set of BPAs in place for hardware as can be seen by last week’s 500k award of COTS BL Tablets on a separate BPA to Iron Bow. With VA looking to drive down costs, to deliver better results to Veterans from all parts of the US and to support an aging population, it is worth watching what and how VA uses this contract.


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