VA Sources Sought: Quality Assessment and Monitoring re-compete

Notices

Solicitation: 36C10E20Q0218

As a part of VA’s ongoing and substantial effort to improve and streamline its paperless processing capability, this Performance Work Statement (PWS) focuses on requirements necessary to ensure that the best industry practices pertaining to Quality Assurance (QA) and Quality Control (QC) are identified, refined and implemented within the VA’s Centralized Intake Program. To support the VA’s requirements, the QA&M services will include:

The recommendation for an approach to, and performance of, periodic and random QA reviews. These onsite and remote reviews serve to validate that T4NG, VICCS, Records Management Services, and other service providers’ (identified under Optional Tasks) QA processes, plans and procedures are sufficient that:

  • If consistently applied and implemented, would result in highly efficient and effective delivery of the services required from each vendor
  • Such processes, plans and procedures meet or exceed the needs and expectations of the government, and
  • Such reviews include continuous process improvement recommendations for each service vendor

Statistically valid surveillance services and QC performance measurements that validate T4NG, VICCS, Records Management Services, and other service providers are meeting or exceeding VBA quality and timeliness requirements as well as those deliverables that fall below the defined QC thresholds. These QC services shall include:

  • Image, indexing and data extraction quality for all source material types received and/or converted by the VCIP vendors from all sources and from all media (including paper, CDs, microfiche, microfilm, facsimile, direct uploads, etc.)
  • Image and redaction quality for all source material types converted by the VCIP vendors from all sources and from all media for FOIA/PA requests
  • Paper to image reconciliation of converted materials uploaded into VBMS
  • Reconciliation of image uploads and mail packet routing data provided by VCIP vendors with image upload data provided by VBMS
  • Reconciliation of documents (e.g., 21-4142) sent to Private Medical Records (PMR) vendor with the documents received from the PMR vendor
  • Reconciliation of Robotic Process Automation (RPA) transactions
  • Reconciliation of Optical Character Recognition (OCR) transactions…

The Government is currently recompeting the RMS contracts. These projects may be awarded to two vendors and each vendor will resume the responsibility for the source material stored by one of the current two RMS vendors:

Project A is projected to reach 827,681 boxes of previously converted source materials. This includes a projected 727,681 boxes stored at multiple contracted storage locations upon award of this contract, and a projected increase of 100,000 boxes anticipated to be generated during the contract performance periods.

Project B is projected to reach 918,801 boxes of previously converted source materials. This includes a projected 796,331 boxes stored at multiple contracted storage locations upon award of this contract, and a projected increase of 122,470 boxes anticipated to be generated during the contract performance periods.

Read more here.

Tags:

This topic contains 0 replies, has 1 voice, and was last updated by  Jackie Gilbert 1 week, 1 day ago.

  • Author
    Posts
  • #75416
     Jackie Gilbert
    • G2xchange

    Replies viewable by members only

    0

You must be logged in to reply to this topic.

CONTACT US

Questions?. Send us an email and we'll get back to you, asap.

Sending

©2020 G2Xchange all rights reserved (new) | Community and Member Guidelines | Privacy Policy | About G2Xchange Health

Federal Government Employees Join Free

As a special thank you to all the federal agencies that have been supportive of our efforts over the years we offer a free individual membership to Federal Government employees.  Membership includes:


Full Access to the G2Xchange Health website, including exclusive member content.

Access to Forums, Comments, and Discussions

Member Directory

Private Messaging

The G2Xchange Health Daily Take Newsletter which includes the latest intelligence, news, and happenings from across the Federal Health IT Market.

Exclusive Discounts on G2Xchange Events and G2Xchange Partner Events.

Click Here to Join


THANK YOU
FOR YOUR
SUPPORT


Opportunities. Starting Points.

About our Data

The Vault is a listing of expiring contracts, task orders, etc. within a certain set of parameters, to include:

  • Have an initial total estimated contract value of $10 million or above
  • Federal Health Only – MHS/DHA, HHS, CMS, or VA Actions
  • NAICS codes include: 511210, 518210, 519130, 519190, 541511,
    541512, 
    541513, 541519, 541611, 541618,
    541690, 541720, 541990
  • Were modified within the last 12 calendar months
  • The data represented is based on information provided by the government

Who has access? Please note that ALL G2Xchange Health Members will receive access to all basic and much of the advanced data. G2Xchange Health Corporate Members will receive access to ALL Vault content (basic and advanced).

Feedback/Suggestions? Contact us at Vault@G2Xchange.com and let us know what you think. 

G2Xchange Health

Log in with your credentials
for G2Xchange Health

Forgot your details?