“Reston, VA – Oct. 23, 2017 – HighPoint Global®, the citizen experience company (TM), today announced the acquisition of Primescape Solutions, a Herndon, VA-based company that helps government agencies achieve their digital transformation goals with services including software development, data services, and interactive content.
The transaction combines two highly complementary businesses. HighPoint Global provides a range of services designed to improve the citizen experience (CX), such as contact center optimization, training for customer service professionals, quality assurance, journey mapping, and IT infrastructure support, whereas Primescape Solutions supports this same goal through digital strategies, software development, and data management. The combined company provides support for the full range of citizen touchpoints with government including websites, mobile apps, video, social media, and call centers.
“Combining Primescape Solutions’ digital transformation services with HighPoint’s citizen experience technology and expertise allows us to provide government customers with a broader solution for their evolving digital needs,” said Ben Lanius, CEO of HighPoint Global. “This acquisition allows us to provide our clients with end-to-end CX services across all citizen touchpoints so they can better serve and interact with citizens and government employees in more personalized and effective ways.”
HighPoint’s federal customers include the Centers for Medicare & Medicaid Services, the Department of Homeland Security, the Department of Veterans Affairs, and the U.S. Patent and Trademark Office. Primescape Solutions’ customers include the Department of Treasury, Department of Health and Human Services…” Read More Here
G2X TAKE: While this move is focused on extending capabilities across the broader Federal and civilian market, the announcement that this fast-rising Federal Health player with past performance at CMS and VA has acquired a current CIO-SP3 SB prime will raise interest as this group will now be able to leverage additional contracts and past performance across HHS, to include integrating and deploying an EHR system to manage occupational health services for over 400 clinics and up to 1.4 million Federal employees and their dependents.
With NITAAC showing their continued willingness to release solicitations on CIO-SP3 SB in the “other than small” category, this vehicle and the additional qualifications could certainly prove valuable to HIghPoint over the course of the next five years.