CMS seeks support for Enterprise Portal Contract

“The CMS Enterprise Portal is a user interface presented as an “Integration Glass,” a single window through which users may see and access information and applications from multiple sources, based on each individual user’s roles and permissions. To ensure consistency, there should be only one source within CMS for each type/collection of information provided through CMS portals. While multiple CMS portal systems serve specific communities of users, all CMS users will need only one CMS Portal to locate and access all CMS content and services relevant to them.

A portal combines and displays content and forms from multiple applications and information sources, supports users with navigation and cross-enterprise search tools, supports simplified sign-on, and uses role-based access and personalization to present each user with only relevant content and applications. CMS content and applications from across the enterprise must be designed to fit into this structured environment, and the environment itself must be structured to present users with a common and intuitive look, format, and navigation tools.

Currently, CMS uses a Commercial off the Shelf (COTS) product to provide a front door for all the CMS applications (commonly called “verticals” or “vertical applications”) known as “CMS Enterprise Portal”. CMS Enterprise Portal currently uses the COTS IBM Websphere Portal 8.5, which uses two application integration patterns:

  1. WAB – Web Application Bridge
  2. WSRP – Web Services for Remote Portlets

CMS has identified a number of limitations with the current product related to:

  1. Integration of new applications can be a costly and lengthy process due to the coding efforts involved, and customized coding is too often required to ensure the system meets CMS’ requirements. Given that the current Enterprise Portal solution uses a COTS platform, debugging and issue support is provided by the COTS Support Team. This process is often very slow and cumbersome, where Severity One issues often take weeks to resolve, rather than days or hours. Enterprise Portal needs the ability to resolve issues and debug in-house in order to achieve acceptable resolution times.
  2. The current Enterprise Portal product lacks agility, since it is difficult to introduce new functionality within the…”

 

G2X TAKE: CMS continues to spread the tasks around on SPARC, releasing this latest 5-year requirement to help define, establish, support, maintain and enhance the CMS Enterprise Portal environment as a set-aside to HUBZone, WOSB and SDVOSB primes.

The intent of this task is to design, build, maintain, manage and administer Portal enterprise services to meet the mission of CMS.

When asked “Who is currently supporting the legacy user interface technology?” as part of the Q&A, CSRA was noted by CMS as the current contractor supporting the EDSC task order, with this task being noted as part of the CMS FY17 forecast.

With SPARC Primes eager for the opportunity to secure their first task order award, we expect the competition to be fierce.

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This topic contains 11 replies, has 6 voices, and was last updated by  Desirea Votaw 4 years, 1 month ago.

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