CMS awards $13.6M Issuer Oversight Contract

G2X TAKE: Beating out 2 other bidders, this CMS SPARC prime recently picked up this 4-year task to support plan management efforts to monitor performance of issuers.

Competed through GSA, this is the second time Booz Allen Hamilton has been awarded this contract, with this new effort building on experience this group has in support of CMS, the Issuer Oversight Branch (IOB) and CCIIO. This includes activities such as supporting the development of Standard Operating Procedures for compliance protocols and updates; conducting analysis of issuer-related products, reviews, and audits; establishing a Federally Facilitated Marketplace (FFM) Issuer Oversight scorecard to enable Plan Management to monitor performance of issuers; and providing process improvement recommendations to IOB.

This award comes on the heels of several recent awards Booz Allen has garnered at CMS, to include a $26M task to support the development of an Enrollee Satisfaction Survey system at CMS for use in the exchange marketplace and a $14.5M task to provide training as part of the Federally Facilitated Marketplace Agent and Broker Program awarded in early 2017.

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     Abigail Smith
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