Name | Type | Posted | Actions |
|---|---|---|---|
https://piee.eb.mil/sol/xhtml/unauth/search/oppMgmtLink.xhtml?solNo=W911S225QA010 | LINK | Dec 17, 2024 | |
https://dodprocurementtoolbox.com/ | LINK | Dec 17, 2024 | |
https://www.acq.osd.mil/asda/dpc/ce/cap/docs/piee/PIEE_Solicitation_Module_Vendor_Access_Instructions.pdf | LINK | Dec 17, 2024 | |
https://pieetraining.eb.mil/wbt/xhtml/wbt/sol/index.xhtml | LINK | Dec 17, 2024 |
Telephone Answering Services for Fort Drum, NY
Contact and place of performance
Mary Summerlin
Not specified
AMENDMENT 2: The purpose of Amendment 2 is to add the compiled Questions/Answers. END AMENDMENT 2. AMENDMENT 1: The purpose of this amendment is to add the following statement to PWS Paragraph 5.4.3: The call shall remain in queue for no longer than 60 seconds before being answered by an operator. The title of Attachment 01 is changed from Performance Work Statement to Performance Work Statement Amendment 1. All othe...
View moreThe Department of the Army, MICC-Fort Drum, is soliciting telephone answering services for Fort Drum, New York, under solicitation number W911S225QA010. This requirement is a 100% small business set-aside (SBA) categorized under NAICS code 561421, Telephone Answering Services, and PSC R499, SUPPORT- PROFESSIONAL: OTHER. The primary scope of work involves operator-assisted call handling, with recent amendments specifying that calls must remain in the queue for no longer than 60 seconds before being answered by an operator.
The procurement process includes supporting documentation such as an amended Performance Work Statement and a wage determination. Recent updates to the notice have also incorporated a compiled list of questions and answers for interested parties. All quotes must be submitted electronically through the PIEE Solicitation Module by the response deadline of January 9, 2025. Quoters are required to nominate a Proposal Manager within the PIEE system to facilitate the submission and management of offers. Mary Summerlin is the designated point of contact for this combined synopsis/solicitation.
Generated by Lumen AI
Scoped analysis and attachments—go beyond the summary when you need detail from the solicitation package.