R699--James J. Peters Switchboard Operators Services.

The Department of Veterans Affairs has issued solicitation 36C24226Q0189 for switchboard operator services at the James J. Peters VA Medical Center located in the Bronx, New York. This requirement falls under NAICS code 561421 for Telephone Answering Services and PSC R699 for SUPPORT- ADMINISTRATIVE: OTHER. The procurement is managed by the Department of Veterans Affairs’ contracting office, with Clifford S. Harrison serving as the point of contact.

Responses to this solicitation are due by March 17, 2026. The solicitation includes seven attachments, which consist of the primary solicitation document, a wage determination, a quality assurance surveillance plan, a business associate agreement, a certificate of compliance for subcontracting limitations, and a VA information and information system security clause. This notice was published on February 27, 2026, and serves as the formal solicitation for the identified administrative support services.