VTC Maintnance OTSG

The Department of the Army, through the Mission and Installation Contracting Command (MICC) at Fort Belvoir, is seeking maintenance support for Video and Audio Teleconference (VTC) systems. This requirement covers bi-monthly preventive maintenance, help desk support, and corrective maintenance for four conference rooms at the Defense Health Headquarters in Falls Church, Virginia. The work supports the Office of the Surgeon General (OTSG) and U.S. Army Medical Command (USMEDCOM) G-3 Operations Directorate. This is a small business set-aside using Lowest Priced Technically Acceptable (LPTA) evaluation for a base year and two option years. The contractor must maintain a 95% system reliability threshold and meet specific response times, including a two-hour help desk window and 24-hour on-site corrective action. Personnel must hold a Secret security clearance and a Common Access Card. The Department of the Army, MICC-FT Belvoir, has issued a solicitation for VTC maintenance support for the Office of the Surgeon General and U.S. Army Medical Command. The work will take place in four conference rooms at the Defense Health Headquarters in Falls Church, Virginia. This is a small business set-aside under solicitation W91QV126QA038. The Department of the Army requires technical support and preventive maintenance for VTC systems used by the Office of the Surgeon General and U.S. Army Medical Command. The contractor will maintain audio and video equipment in four conference rooms at the Defense Health Headquarters in Falls Church, Virginia. This includes hardware replacement, lifecycle management for aging components, and technical updates to maintain system functionality.