Solicitation for CBP Employee Assistance Program, Amendment 1

U.S. Customs and Border Protection is seeking a comprehensive and scalable Employee Assistance Program integrated with WorkLife services under solicitation number 70B06C20R00000097. This program provides support to approximately 62,000 national and international employees and their eligible family members stationed globally. Performance locations include all 50 states, the District of Columbia, the U.S. Virgin Islands, Puerto Rico, Guam, the Bahamas, and Canada, as well as operations across Africa, Asia, Europe, North and South America, and the Middle East.

The requirement is classified under NAICS code 624190 for Other Individual and Family Services and PSC R499 for SUPPORT- PROFESSIONAL: OTHER. The scope involves serving more than 1,700 employees located in over fifty countries around the world. The primary point of contact for this solicitation is Richard Kirby, and the place of performance is designated as the United States with the aforementioned international reach.

Responses to this solicitation are due by August 18, 2020. The notice includes nine attachments, including the Statement of Objectives, a pricing template, and a series of questions and responses. This solicitation was originally published on August 13, 2020, and the most recent amendment was updated on August 17, 2020.